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CISA's Cybersecurity Evaluation Tool (CSET) with PSAPs


Derek Nesselrode  (Emergency Communications Coordinator, Cybersecurity and Infrastructure Security Agency (CISA))


Joni Harvey  (State 911 Administrator, State 911 Office, Michigan State Police)

Chris Maiers  (Emergency Communications Coordinator, Cybersecurity and Infrastructure Security Agency (CISA))

Location: W230A

Date: Wednesday, March 27

Time: 3:10 pm - 4:10 pm

Track: Federal Government, First Responder Communications

Topic: Cybersecurity, System Resiliency

Format: Panel Session

Vault Recording: TBD

Organizations of all sizes and types are trying to improve their cybersecurity posture, but it can be hard to know where to get started and even harder to determine specific issues to address for individual critical infrastructure segments. That is where the CISA Cyber Security Evaluation Tool (CSET) can help. Additionally, for Public Safety Answering Points (PSAPs) there are dedicated experts, the CISA Emergency Communications Coordinators (ECCs), available at no cost to provide help with using this tool. This panel will share experiences of multiple PSAPs and the groundbreaking work being done with the ECCs to identify common gaps across the entire PSAP community using CISA's CSET. They will discuss the process they followed to use this tool, including the manageable amount of time and staff participation to complete the assessment. They will also share the valuable support from ECCs (based in every region of the country) who will work with you to use the tool most effectively. Learn how this tool can be used as a guided, step-by-step process that will enable PSAPs to prepare for, respond to, and recover from a ransomware event. The CSET provides a systematic, disciplined, and repeatable approach for evaluating an organization's security posture. With the initial support from an ECC to complete the process, agencies will be better prepared to conduct the assessment on a regular basis into the future.

Key Takeaways:
1. Learn exactly how to use the Cyber Security Evaluation Tool (CSET).
2. Learn how long it takes to fully utilize the CSET and decide if this would be a valuable tool in your jurisdiction.
3. Come away with another tool in your toolkit for preparing for and responding for cyber incidents