As AI tools flood the marketplace, critical control rooms face a defining challenge: how to adopt innovation without jeopardizing the reliability of systems that cannot fail. Operators depend on the seamless performance of land mobile radio (LMR), IT infrastructure, and operational technology (OT), yet the convergence of these networks with AI introduces both unprecedented opportunities and new vulnerabilities.

This panel brings together leaders from Fairfax County 911, the Las Vegas airport, and technology innovators Verint and Prepared911 to share firsthand experiences with AI integration. Panelists will cut through the hype to explore where AI is making a measurable difference—such as call handling, video and data analytics, and predictive tools—and where early deployments have struggled with interoperability, governance, and operator trust.

The discussion will spotlight the intersection of technology, risk, and governance: how agencies and enterprises are safeguarding mission-critical networks, preparing staff for AI-driven change, and balancing innovation with resilience. By comparing lessons across public safety, aviation, and technology domains, the panel offers a uniquely cross-sector perspective rarely available at industry events.
This session is not about speculation—it's about practical application.

Takeaway

Gain insight into how leading organizations are evaluating AI opportunities, mitigating risks, and building responsible roadmaps for innovation.

Leave with strategies to strengthen operational resilience while making confident, informed decisions about emerging technologies in their own control rooms.

Learn how to build cross-sector partnerships that accelerate innovation while ensuring interoperability and trust across diverse critical communications environments.