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Stephen MetteOperations ManagerNorthwest Regional Emergency Communications Center (NRECC)

Stephen is the Operations Manager for the Northwest Regional Emergency Communications Center (NRECC). NRECC is the consolidated PSAP and dispatch center for the four communities of Dublin, Hilliard, Upper Arlington, and Worthington. Located in Dublin, Ohio the center dispatches for four police and four fire agencies with a total population of approximately 145,000.

Stephen joined the NRECC team in late 2020 after a 15 year law enforcement carrier which included a role as acting chief of police and patrol operations lieutenant for the City of Worthington. His educational background includes a bachelors in Communications Systems Management and a masters in Homeland Security Administration. Stephen has been an amateur radio operator for over 20 years and maintains a passion for new technology. As a champion of process improvement and efficiency he has utilized available tools to modify center workflow for reduced physical paperwork and easier tracking and accountability.

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