2027 Speakers
Greg Pollock, Division President of CSD Access, Communication Service for the Deaf
Greg Pollock is Division President of CSD Access, where he leads strategy, business development, product innovation, operations and government affairs for a portfolio of technology-enabled communication and customer experience solutions. His work focuses on helping organizations leverage technology, communications infrastructure and human-centered design to improve accessibility, customer engagement and service delivery. Prior to joining CSD, Greg held leadership positions at PNC Financial Services and The Dow Chemical Company. At Dow, he worked in Public Affairs, leading internal and external communications initiatives, stakeholder engagement efforts and government relations activities. At PNC, he served in Human Resources leadership roles where he helped advance workforce strategy, talent initiatives and accessibility programs across a large, complex enterprise. Throughout his career, Greg has worked at the intersection of communications, technology, public policy and organizational strategy. He has partnered with Fortune 500 companies, government agencies, healthcare organizations, telecommunications providers and nonprofit institutions to develop innovative approaches to customer engagement, communication access and service delivery. Greg has been recognized as a Pittsburgh 40 Under 40 honoree and serves on multiple nonprofit and community boards. He is a frequent speaker on leadership, technology, communications, accessibility, workforce strategy and organizational transformation. Based in Pittsburgh, Pennsylvania, Greg works with organizations across the corporate, nonprofit and public sectors to address complex challenges at the intersection of communications, technology, public policy and customer experience. His focus is on helping organizations adapt to change, drive innovation and build stronger connections with the people they serve.