2027 Speakers
Jim Lake, Owner/Consultant, Lake 911 Consulting; Former Director, Charleston County Consolidated Emergency Communications Center, Lake 911 Consulting
Jim Lake, ENP, CMCP, is a seasoned public safety educator and recognized industry expert in PSAP consolidation, emergency communications innovation, and disaster planning. With a career spanning over four decades of diverse field and administrative experience, Jim recently retired from a 17.5-year tenure as Director of the Charleston County Consolidated Emergency Communications Center. Drawing on an extensive operational background as a former police officer, volunteer firefighter, and emergency medical technician, Jim brings an executive-level, dual-perspective understanding of what happens on both sides of the microphone. He holds both the Emergency Number Professional (ENP) and Center Manager Certification Program (CMCP) credentials. Today, Jim provides training and consulting services through Lake 911 Consulting and Mission Critical Partners, and he serves on the Early Adopter Coalition Executive Committee. In the classroom, his instruction blends real-world leadership with actionable technical strategies, focusing specifically on helping agencies build operational resilience, navigate the intricacies of 9-1-1 center consolidation, and execute comprehensive PSAP disaster planning.