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Solving Resource Overload: Cybersecurity Resource Hub for Emergency Communications Centers


Ryan Ford  (Cyber Resilient 911 Program Requirements Manager, Cybersecurity and Infrastructure Security Agency (CISA))


Greg Holcomb  (Director/Lake County E911 Coordinator, Lake County Public Safety Communications)

Jeremy DeMar  (Senior Product Manager - Public Safety Solutions, Intrado Life & Safety)

Location: W230D

Date: Monday, March 25

Time: 3:50 pm - 4:50 pm

Track: 911 & Alerts, State & Local Government

Topic: Cybersecurity, NextGen 911

Format: Panel Session

Vault Recording: TBD

Looking for cybersecurity resources for your Emergency Communications Center (ECC) but don't know where to start? Overwhelmed with resources and not finding what you are looking for? Come learn about the new SAFECOM and National Council of Statewide Interoperability Coordinators (NCSWIC) Cybersecurity Resource Hub for ECCs! This one-stop shop compiles cybersecurity resources to make it easy for ECCs to report a cyber incident, find real-world case studies, access cybersecurity education and training opportunities, and learn about best practices to identify and protect networks from cyberattacks.

Key Takeaways
1: Hear how CISA is partnering with the 911 community to improve the cybersecurity posture of our nation's 911 system
2: Receive a live demonstration of the Cybersecurity Resource Hub for ECCs
3: Discover cybersecurity tools and resources specifically for ECCs, such as training and education, risk assessments, and real-world case studies