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Christy WilliamsDirector of 9-1-1North Central Texas 9-1-1

Christy serves as the Director of the North Central Texas Emergency Communications District or NCT9-1-1. They are the planning and administrative agency for 9-1-1 in fourteen counties. NCT9-1-1 serves over 40 PSAPs in an area surrounding Dallas/Ft. Worth, Texas. Christy has been in the 9-1-1 industry for over thirty years and previously held the positions of 9-1-1 Program Manager, Operation/Communications Specialist and Public Education/Training Coordinator. Christy served as the President for the National Emergency Number Association (NENA) from 2014 - 2016. She has held multiple positions on the Texas NENA Chapter Board and has served as President of the 9-1-1 Public Educators of Texas. She chaired the national NENA Public Education Committee for 7 years and served on the national NENA Educational Advisory Board for 13 years. Christy won the prestigious Laverne Hogan Award in 2011. The North Central Texas Council of Governments 9-1-1 program won the Technology Leadership Award from APCO in 2014 and the ESRI Special Achievement in GIS Award in 2014. Christy was honored to receive the International Wireless Communications Expo (IWCE) Critical Communications Leader of the Year Award in 2020. NCT9-1-1 is an Early Adopter of 9-1-1 technology and operations and Christy strives to inspire change and improvement in 9-1-1 services throughout the world!