2027 Speakers
John Muench, Senior Director, Managed Services (North America), Motorola Solutions
John Muench is the Senior Director of Managed Services (North America) at Motorola Solutions, specializing in the delivery of complex communication solutions. His expertise encompasses operational leadership and strategic business unit management within the telecommunications industry. Within Motorola Solutions, John has held various leadership positions, demonstrating a consistent focus on managed services. As a Managed Services Lead, he was responsible for the mobilization of delivery teams and the creation of strategic business units. His contributions included the execution of a five-year contract for video surveillance managed services, resulting in margin recovery and accelerated contract delivery. He was also instrumental in securing a multi-year contract extension that included new technology and service offerings. In prior roles, John built a new service solution offering around Intelligent Led Policing, leading to multi-year managed services arrangements with multiple cities. He also directed standards compliance activities, fostering collaboration among industry allies and government relations, and planned and executed a project to publish technical standards. Earlier in his career with Motorola Solutions, John served as an Industry Relationship Manager, Manager, Business, Senior Program Manager, Project Manager, and System Engineer, gaining experience across various facets of the organization. His background reflects a strong focus on managed services and leadership within the telecommunications sector. John holds a Master of Business Administration from DePaul Driehaus College of Business, a Bachelor of Science from Marquette University, and a Program Management Professional certification from The George Washington University - School of Business.