2027 Speakers
Gerrit Klein, Technical Services Manager, Multi Agency Communications Center (MACC 911)
Gerrit Klein is the Technical Services Manager for MACC 911 in Grant County, Washington, where he leads technology, communications infrastructure, radio systems, networking, GIS, and public-safety technology initiatives. He has more than two decades of experience in emergency communications, beginning his career as a 911 dispatcher and later serving in law-enforcement and Fire/EMS roles. His work focuses on building resilient, interoperable communications systems that support responders and dispatchers in real-world operations. Gerrit has led projects involving P25 radio, broadband communications, satellite connectivity, NG911, cloud-based public-safety systems, remote dispatch, and multi-agency interoperability. He is a co-author of Broadband First: A Strategic Investment Framework for Public Safety Communications, which examines how agencies can integrate LMR, broadband, and emerging technologies into a more resilient, network-centered communications architecture.