Nicole Hudnet, Industry Segment Advisor (Emergency Response Team), T-Mobile
With 27 years of experience at Sprint-Nextel/T-Mobile, I currently manage the T-Mobile Emergency Response Team (ERT) relationship nationally. One of the industry's largest and most advanced disaster response programs, our ERT specializes in short-term, rapidly deployable, highly mobile and self-sustaining solutions that can provide critical communication and connectivity virtually anywhere, anytime.
Emergency Response Team (ERT) personnel are communications professionals experienced in providing communications continuity specializing in multi-agency operations, public safety, military, and the corporate enterprise sector. Additionally, our ERT has extensive experience in incident management, business continuity management, network management, RF design and engineering. When communications are critical, the Emergency Response Team is there. During blue sky days, I participate regularly in the Regional FEMA RECCWGs and RISCs, and am a member of several federal, state and local government-industry working groups where I actively work to strengthen public-private relationships which in turn serve our communities.
In addition to these working groups, I regularly speak on our demonstrated commitment to public safety, I present regularly at conferences/trade shows and I am Media Certified through our Corp Comms team. I work closely with our public sector sales and network teams to develop and conduct ERT field-training exercises, tabletop and drill scenarios, continuity planning and field operations with Federal and SLED Agencies. In my regions I am dedicated to maintaining contact with key government agencies during major disasters and special security events and I am responsible for supporting and communicating with city, county and state Emergency Operations Centers (EOCs), Multi-Agency Command Centers (MACCs), and Joint Operations (JOCs) within my regions to facilitate situational awareness and to also coordinate agency priorities back to T-Mobile. The ERT, started at NEXTEL (and carried through to T-Mobile) , was the first of its kind and I have personally supported hundreds of disaster deployments and large-scale events since the team was chartered in 2003.