2027 Agenda
How Much Will It Take to Complete NG911? New Insights from NTIA's 2026 National Cost Study
The transition to Next Generation 9-1-1 is no longer a question of whether it will happen, but how quickly and effectively it can be achieved. Join the National Telecommunications and Information Administration (NTIA) for an inside look at its latest nationwide NG9-1-1 Cost Study, which provides the most current assessment of the remaining investment needed to complete the nation's transition to secure, interoperable, IP-based emergency communications systems. This session will explore how technology advances, cloud-based deployment models, and significant state investments have changed the economics of NG9-1-1 implementation.
Takeaway
• Why NTIA now estimates the remaining nationwide cost of NG911 implementation at approximately $5.8 billion to $9.27 billion, and what factors drove that estimate.
• How the migration from traditional infrastructure to cloud-based and subscription-service models is transforming the way NG911 systems are funded, deployed, and sustained.
• Which capabilities continue to separate partial deployments from fully realized NG911 systems, including advanced call routing, cross-jurisdictional data sharing, and increased network resilience.
• How current investments in cybersecurity, interoperability, training, and next-generation technologies fit into the broader nationwide implementation picture.
• What public safety leaders can learn from the study's findings to support strategic planning, funding discussions, and long-term modernization efforts