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Paul Troxel, ENP, 9-1-1 Program Management Division Chief , CalOES
Since 2018 Paul has served with the California Office of Emergency Services (Cal OES). In his current role, Paul is responsible for the 9-1-1 program management that supports 438 Public Safety Answering Points with over 27 million 9-1-1 calls per year, and close to $1B in contracts and services that support 9-1-1 operations. Paul provides the leadership to support the PSAP Advisory & Compliance Unit, which support all of the PSAPs and 9-8-8 Mental Health Crisis Centers in California, the Fiscal & Reconciliation Unit which manages the funding and invoicing that support 9-1-1 and 9-8-8, and Contract Compliance and Outage Reporting.
Paul has over 28 years of communication experience and holds a Bachelor of Science degree in Emergency Services Management from Union Institute and University. Paul is a member of NENA, APCO, and NASNA.