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Amy Haukeness, Voice Communications Domain Lead , First Responder Network Authority
Amy Haukeness is the Voice Communications Domain Lead in the FirstNet Roadmap Development Division with the First Responder Network Authority. She joined the FirstNet Authority in September 2018 as the Senior Public Safety Product Advisor focusing on Mission Critical Services. Before joining the FirstNet Authority, Amy served as a public safety products manager and senior technical consultant for Motorola Solutions for 23 years. She has been focused on RMS and CAD programs, and specializes in conducting public safety “discovery” sessions to gather actionable user requirements. She has experience working with local, state, tribal, and federal agencies across the stakeholder community nationwide. She was also a 911 Dispatcher/Senior Telecommunications Specialist for the Boulder Police Department for eight years. In April 2020 she joined the Roadmap Development team, maintaining the focus on Mission Critical services.