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Amy HaukenessVoice Communications Domain Lead First Responder Network Authority

Amy Haukeness joined the First Responder Network Authority in September of 2018 as the Sr. Public Safety Product Advisor focusing on Mission Critical Services. Before joining the FirstNet Authority, Amy served as a public safety products manager and senior technical consultant for Motorola Solutions for 23 years. She has been focused on RMS and CAD programs, and specializes in conducting public safety “discovery” sessions to gather actionable user requirements. She has experience working with local, state, tribal, and federal agencies across our stakeholder community nationwide and has direct experience working with many of our international partners. She was also a 911 Dispatcher/Senior Telecommunications Specialist for the Boulder Police Department for eight years. In April of 2020 she joined the Roadmap Development team and took on the role of the Team Lead for the Voice Communications domain maintaining the focus on Mission Critical services.