William comes to Oregon from the University of Arizona where he most recently served as a Communications Supervisor with The University of Arizona Police Department. He earned a Bachelor of Science in Public Administration from The University of Arizona’s School of Government and Public Policy, a certificate in Advanced Leadership from the Eller College of Executive Education and obtained certification as an Emergency Number Professional (ENP) through the National Emergency Number Association (NENA). He was an active member of Arizona's Association of Public Communications Officials (APCO) chapter and chaired Arizona's Telecommunicator Emergency Response Taskforce (TERT) Committee. He previously served with the Ash Fork Fire District, AMR Ambulance, Sierra Vista Fire and Medical, Drexel Heights Fire District, the University of Arizona Emergency Medical Services, Pima County Emergency Management Communications, and the Arizona Rangers.

Presenting:

• Avoid Alert Fatigue: Best Practices for Emergency Communications