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What Every 911 Center Ought to Know About Livestreaming

Sondra Wesley  (Implementation Lead, Prepared)

Pass Type: All Access

Track: 911 and Dispatch

Format: Power Session

Vault Recording: TBD

Abstract: The technology has arrived after decades of anticipation. Livestreams of current events can now be presented from cellular devices in real-time to telecommunicators in 911 centers. This presentation will guide attendees in adapting to livestream technologies in the ECC. We will look at common roadblocks in adopting technology for staff and administration, developing a solid implementation plan, leading through change, improving employee engagement, and how livestreaming benefits telecommunicators and first responders.

• Discuss roadblocks to adopting new technology
• Identify the benefits of livestream for telecommunicators and responders
• Identify operational benefits of livestreaming