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The Importance of Readiness and a Multi-Medium Emergency Communications Technology Strategy: A Framework for Resiliency

Steve Hailey  (Vice President, Knight Sky, LLC)

Location: W228

Date: Tuesday, September 28

Time: 11:30am - 12:15pm

Track: Disaster Comms sponsored by Plum Case

Format: 45-Minute Power Session

Vault Recording: TBD

Audience Level: All Audiences

The past few years we have seen multiple devastating disasters with no end in sight. A Pandemic, Wildfires in California have destroyed whole communities, thousands of people have fled the Philippines due to a volcano eruption, Texas experiencing a winter storm with power and water outages, and Puerto Rico is still recovering from Hurricane Maria four years later.

The National Security Strategy of the US published in 2017 outlines that resilience is even more important than ever. It states: "We must also take steps to respond quickly to meet the needs of the American people in the event of natural disaster or attack on our homeland. We must build a culture of preparedness and resilience across our governmental functions, critical infrastructure, and economic and political systems." Therefore, an understanding of your community's critical infrastructure is central to any resilience-building strategy.

Communications is arguably the most important infrastructure during any disaster, because all other components are likely to depend on them. Its important to learn more about your community's underlying infrastructure in order to improve emergency communications planning so you can prepare for, respond to, and recover from the worst-case scenario.

The presentation will focus on a few case studies with different challenges and how those challenges were overcome with the use of technology. It will show why communications infrastructure and planning needs resilient and redundant backup systems in place.