IWCE is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Save the Date for IWCE 2024 in Orlando, FL: March 25-28, 2024. Join our Mailing List for Updates!


PSAP/911 Manager: Do You Know Your Cyber Status?

Richard Tenney  (Senior Advisor, Cyber Emergency Communications Division , CISA)

Budge Currier  (CA 9-1-1 Branch Manager, Public Safety Communications, California Office of Emergency Services (CAL OES))

James Jarvis  (Emergency Communications Coordinator, DHS-CISA)

Josh Chin  (Managing Partner and Founder, Co-Founder/Lead Organizer, Net Force, Converge Security Conference)

Michael Gulinello  (Commanding Officer, Life-Safety Systems Division, New York Police Department, Information Technology Bureau)

Location: N261

Date: Tuesday, March 28

Time: 9:00 am - 10:00 am

Pass Type: All Access, Quick Pass Tuesday

Track: Cybersecurity, 911 and Dispatch

Format: Panel Session

Vault Recording: TBD

PSAP/911 managers – do you know your digital ecosystem? Reliance on your managed services provider or non-organic IT support can mean adverse operational impacts for PSAP/911 functions. This panel combines non-technical descriptions of PSAP/911 IT networks and how cyber-attacks can disrupt their operations. The panel will also describe how PSAP/911 networks can be attacked; what kinds of assessments you can conduct to prepare yourselves; and what steps take to recover from an attack.