NG9-1-1 offers much more than the current, voice only systems deployed today. Emerging NG 9-1-1 technology must keep pace with commercial technology and with the capabilities the citizens public safety serves. In addition, when considering a transition to NG9-1-1 systems, it is important to create an implementation plan based on operational needs and technical and financial realities. The presentation will discuss the need to approach the issue in a cooperative manner from both a technology and operations aspect. This presentation will address NG9-1-1 from a holistic, and partnership oriented, view. This provides insight for attendees into how both the public and private sector can work together to address these issues and create an effective roadmap for the future of emergency communications.