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Implementing NG 9-1-1 from RFP to Live 9-1-1 calls

Budge Currier  (California 911 Adminstrator and SWIC, Cal OES)

Location: W231

Date: Monday, September 27

Time: 4:00pm - 5:00pm

Track: 911 & Emergency Communications, Cloud

Format: 60-Minute Conference Session

Vault Recording: TBD

Audience Level: All Audiences

California will provide a case study of the operational NG 9-1-1 solution from ingress to delivery at the PSAP using the NENA i3 standard. During this session you will receive a high level overview of the process from RFP to the first live 9-1-1 call. The session will focus on lessons learned from the RFP process, establishing sustainable funding, developing a solid governance solution, managing multiple NG 9-1-1 vendors, implementing GIS strategies, and describing key strategies for end to end testing and implementation.