COVID has seen a global shift in how and where work is carried out and with this change set to stay even for roles once considered impossible to do from home, like radio dispatch operators, workplaces must embrace it or risk being left behind. Organizations that adopt remote working practices can benefit from service continuity, cost reductions, increased productivity as well as having happier employees. Organizations can also take advantage of having a wider candidate pool to pick from and, by allowing flexible work options, have the edge in not only sourcing but also retaining the best candidates.

Technology has allowed us to change the way we work and Radio over IP (RoIP) is no different. RoIP uses the power of the internet to send data from one user to another, which is not only a cost-effective way of interconnecting radio systems and operators together but also offers a more reliable communication network. RoIP enables organizations to design a radio network infrastructure that suits their needs and, by using dispatch consoles that are mobile and can work from a tablet or with systems connected to the cloud, a temporary or permanent remote office for a radio dispatch operator can be a reality. In this session Jean-Paul Maas shows how implementing RoIP technology together with a flexible Radio Console solution provided Réseau de Transport de Longueuil - a public transit system in the city of Longueuil, Quebec in Canada, with the full freedom to work on-premise, work from home and/or work from a secondary redundant or mobile location.

As a critical-communications expert, the speaker examines both temporary and long-term implications, including interoperability options and alternatives mitigating the risk of vendor lock-in through cleverly designed systems that set organisations up for future expansion and scalability both in on-premise and cloud scenarios.

Attendee Takeaway
• How organisations can benefit from remote working practices.
• How technology can help an organisation become a hybrid workplace and a work from "anywhere" organisation.
• Implementing RoIP allowscombining of multiple radio technologies into one IP based infrastructure for more flexibility.
• How a server/cloud-based dispatch solution in combination with RoIP has given RTL (a public transit system in the city of Longueuil, Quebec, Canada) the flexibility to migrate from their existing analog radio system to digital technology at their own pace and have dispatchers work in the dispatch centre or from home.