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Head in the Cloud, Feet on the Ground - Radio Dispatch through the Cloud

Bryan Wiens  (Sr. Product Manager, InterTalk Critical Information Systems)

Location: N259

Date: Tuesday, March 22

Time: 10:00 am - 10:45 am

Track: Cloud or On-premise Solutions

Format: Power Session

Vault Recording: TBD

The world of critical communications radio dispatch is opening up to the need for new tools and new approaches. Dispatchers need the best available information that only a connected console can provide. And yet, they cannot be overwhelmed with data to the point that it causes stress and slows response time.

How do we ensure that our dispatchers are empowered but not overwhelmed?

In this session we will explore the challenges and solutions for today's and tomorrow's command center.


Awareness of the challenges other agencies are facing in their radio dispatch operations
Understanding of the role cloud solutions can play in moving the industry forward.