The transition to NG9-1-1 has been a challenging and gradual process. Both 911 authorities and the vendor community have faced significant difficulties in implementing a comprehensive end-state system that fully leverages its powerful capabilities. A major contributing factor is the complexity of the technology and the stringent data standards required for its operation. With the help of the FCC, the time is now for our originating service providers (OSP) to embrace this transition and for the entire first responder community to embrace the powerful interoperability intelligence from it.

We will explore the what and the why of an interop address™: a standardized configuration for creating, storing and conveying civic locations for 911 call routing, location validation and emergency response. The framework spans from local to international thus enabling effective communication during mutual aid and joint operations in addition to day-to-day life-savings missions.

Takeaway

How interop addresses help

• Align NENA CLDXF standards in a PIDF-LO object when transporting 911 calls to the ESInet
• Mitigate misrouted calls due to inconsistent addressing
• Dispatch calls more quickly and precisely
• Create a future-proof system that meets NENA i3, FCC rules and interoperability needs
• Bridges the gap between OSPs, GIS data contributors, and 911 authorities