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Emergency Communications: What Every Disaster Response Coordinator Needs to Know

Rodney Cooper  (Manager, Business Development, T-Mobile)

Red Grasso  (FirstTech Director, North Carolina DIT)

Dennison Coomer  (Section Chief, Emergency and Public Safety Communications, State of South Carolina)

Fred Zimmerman  (Director, Marketing Communications, FEZ Productions)

Location: N262

Date: Tuesday, March 22

Time: 11:00 am - 11:45 am

Track: Network Resiliency, Critical Infrastructure & Private Networks

Format: Power Session

Vault Recording: TBD

When disasters strike, communications are critical and often become compromised. It is essential that first responders understand the resources and technologies that support them and the steps they need to take before and after a catastrophic incident. This presentation will provide best practices and lessons learned from real-world experiences of government and industry practitioners who have prepared for and responded to major disasters. The advantages and limitations of emerging technologies, and how they can best be applied, will be shared with straightforward candor. This presentation will be made by an experienced emergency management/interoperability coordinator and an industry expert on re-establishing communication infrastructure after a disaster. They will help agency representatives proactively plan for catastrophic events. In short, how to Prepare, Respond, and Recover.


1) Best practices: Key disaster-preparedness considerations regarding critical communication infrastructure.
2) Awareness of carrier resources and how to effectively engage and collaborate during critical incidents.
3) Understanding of the recovery process and how to support emergency operations while bringing systems back online.