IWCE is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Save the Date for IWCE 2024 in Orlando, FL: March 25-28, 2024. Join our Mailing List for Updates!

Cut the Cords and Go Mobile!

Keith Redlin  (Director Public Sector and Justice, Samsung Electronics America)

Location: N260

Date: Tuesday, March 28

Time: 2:00 pm - 2:30 pm

Pass Type: All Access, Quick Pass Tuesday

Track: Policy and Governance

Format: Power Session

Vault Recording: TBD

Agencies have found that +90% of voicemails left on desktop phones go unheard or the voicemail box remains “full.” Nearly every professional carries a mobile device with advanced voicemail, voicemail to text and unified communication capabilities offered by carriers. Agencies pay a significant amount of money to maintain PBX and wired phone systems. This cost includes: Maintenance fees, service fees, equipment fees and data fees.

  • By cutting out these traditional systems agencies are becoming more efficient. Agencies are already issuing department handsets to each officer for other critical applications. Imagine:
  • Being 100% mobile – hoteling desk options
  • Officers/Command being able to work any floor any location (satellite neighborhood sub-stations) and still be in close contact with both internal calls and the community
  • Large agencies are troubled with finding how and who to contact for crimes and or investigative follow-up. Imagine having an active director on your phone to send forward and 5 digit dial your internal or even city-wide contacts