Keith Redlin (Director Public Sector and Justice, Samsung Electronics America)
Location: N260
Date: Tuesday, March 28
Time: 2:00 pm - 2:30 pm
Pass Type:
All Access, Quick Pass Tuesday
Track:
Policy and Governance
Format:
Power Session
Vault Recording: TBD
Agencies have found that +90% of voicemails left on desktop phones go unheard or the voicemail box remains “full.” Nearly every professional carries a mobile device with advanced voicemail, voicemail to text and unified communication capabilities offered by carriers. Agencies pay a significant amount of money to maintain PBX and wired phone systems. This cost includes: Maintenance fees, service fees, equipment fees and data fees.
Innovate:
- By cutting out these traditional systems agencies are becoming more efficient. Agencies are already issuing department handsets to each officer for other critical applications. Imagine:
- Being 100% mobile – hoteling desk options
- Officers/Command being able to work any floor any location (satellite neighborhood sub-stations) and still be in close contact with both internal calls and the community
- Large agencies are troubled with finding how and who to contact for crimes and or investigative follow-up. Imagine having an active director on your phone to send forward and 5 digit dial your internal or even city-wide contacts