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Coordinating Incident Response in a Challenging Environment - Best Practices

Chris Essid  (ECD Central Sector Chief, Cybersecurity and Infrastructure Security Agency)

Pam Montanari  (CISA Region IV Emergency Communications Coordinator, Cybersecurity and Infrastructure Security Agency)

Red Grasso  (Director, First Responders Emerging Technologies, N.C. Department of Information Technology)

Arnold Hooper  (Tennessee SWIC, State of Tennessee)

John O'Connor  (CISA National Coordinating Center for Communications (NCC), Cybersecurity and Infrastructure Security Agency)

Location: W231

Date: Wednesday, September 29

Time: 2:45pm - 4:00pm

Track: Interoperability & Interworking, Disaster Comms sponsored by Plum Case

Format: 75-Minute Short Course

Vault Recording: TBD

Audience Level: All Audiences

2020 has brought many challenges to incident response, both in-person at an EOC, and virtually due to a global pandemic. This session will provide information regarding CISA ECD support options, in addition to best practices and lessons learned from recent ESF-2 response. Participants will discuss the various platforms that have worked well from a field perspective, and coordinated operations at the local level all the way up to the national level.