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Conference: March 16-19, 2026
Exhibits: March 18-19, 2026
Las Vegas Convention CenterLas Vegas, NV

2025 Agenda

Catching Up to Technology – Overcoming the Implementation Challenges

Dan Munsey  (Fire Chief, San Bernardino County Fire Protection District)

Sai Narain  (Director, Technology Strategy, Microsoft)

Ildefonso de la Cruz  (Principal Analyst, OMDIA)

Christy Williams  (Director of 9-1-1, NCT9-1-1)

Location: Keynote Theater Hall N2

Date: Thursday, March 20

Time: 9:15 am - 10:00 am

Topics: AI, Cloud, Project Management

Format: Keynote

Vault Recording: TBD

AI, Robotics, NG911, 5G, Cloud – with so many technologies being released lately and more and more successful cases being presented, why don’t we see a widespread adoption across the whole sector?

Join this session to hear from the leaders of first responder organizations – fire, police and 911 to be specific – who transformed the way they work by adopting innovation. They will be joined by bit tech representative sharing their view on how to optimize the journey and exploring how the transition was done in other industries and discuss how this experience can be used by critical communications.

Takeaway

What was the new technology adoption trends since last IWCE?
Evaluating the risks of new technologies – when is it safe enough to rely on?
Celebrating the successes – who made a technological leap this year and how did they benefit from it?
What can we learn from other industries? How did they overcome tech stagnation?
What are the communication infrastructure pre-requisites for new tech? Is the public cloud the only way forward to support AI and robotics?