Next Generation 911 (NG911) promises an evolution of public safety that impacts everyone involved in reporting and responding to emergencies. From 911 callers, to telecommunicators, first responders, and all the stakeholders in between, everyone involved will benefit from increased accessibility, interoperability, situational awareness, cybersecurity, and resilience. Recent regulatory actions and standards work will make this possible faster than we ever thought. Hear from a distinguished panel of experts how these recent developments will impact all aspects of the emergency response lifecycle, the lessons they've learned thus far, and how you can prepare today to maximize the potential of NG911.

Takeaway

1) The benefits of NG911 numerous and stretch across the entire emergency response lifecycle – they are not limited to just 911 callers and Public Safety Answering Points (PSAPs) and Emergency Communications Centers (ECCs), but they extend to first responders and other stakeholders as well.

2) The Federal Communications Commission's Report and Order Facilitating Implementation of Next Generation 911 Services (FCC-24-78) that was adopted on July 18, 2024, is giant leap forward that stands to greatly accelerate the realization of NG911 benefits across the United States.

3) Industry trends like increased awareness and funding for school safety mapping directly relate to NG911 and can help extend its benefits into buildings.

4) Standards like the Emergency Incident Data Object (EIDO), combined with ever-increasing location accuracy and ubiquitous internet connectivity (through public safety broadband, in-building coverage, and satellite calling from space) will enable interoperability at a massive scale.