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911, the Nation's Lifeline is at Risk

Joshua Black  (Information Security Manager, Cybersecurity and Infrastructure Security Agency)

Eddie Reyes  (Director, Prince William County, VA, Office of Public Safety Communications)

Laurie Flaherty  (Coordinator, National 911 Program, U.S. Department of Transportation)

John Holloway  (Management Officer, CyberSpace Operations Directorate; Defense Information Systems Agency, U.S. Department of Defense)

Budge Currier  (California 911 Adminstrator and SWIC, Cal OES)

Margaret Montgomery  (Geographic Information System (GIS) Manager, City of Manassas, VA)

Date: Wednesday, September 29

Time: 12:00pm - 1:15pm

Track: 911 & Emergency Communications

Format: 75-Minute Short Course

Vault Recording: TBD

Audience Level: All Audiences

The Nation's most direct route to emergency assistance, the 911 system, is at risk. 911 systems are prime targets for cyber attacks; both legacy 911 and Next Generation 911 (NG911) systems face an environment of varied and constantly evolving threats. Public safety officials must take proactive measures to safeguard 911's critical response capabilities. Cybersecurity and Infrastructure Security Agency, state, and local subject matter experts will host a panel to share their experience with cyber attacks on 911 networks, lessons learned, and how to strengthen networks to prevent future attacks. The Federal Communications Commission Communications Security, Reliability, Interoperability Committee 2020 report on 911 cybersecurity risks discusses many of the issues facing NG911 systems. The panel will introduce resources for federal, state, local, tribal, and territorial 911 providers to help secure systems and explore cutting-edge cybersecurity solutions tailored for public safety users. Resources include best practices on implementing critical NG911 components (e.g., Geographic Information System capabilities) and instituting data management for the influx of incident-related imagery. In addition, panelists will explore critical interconnection components, such as Emergency Communications Cybersecurity Centers.